FAQs

What is a Business Support Consultant/Virtual Assistant?

A Business Support Consultant/Virtual Assistant is an independent contractor. Who provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. The burden of an employee is lifted. No extra office space, equipment or supplies. No employee taxes, insurance or benefits. Just 100% productive work.

The only thing I can’t do is make your coffee!

Reasons to hire a Business Support Consultant/Virtual Assistant

  • You feel overwhelmed with your workload
  • Do task you don't know how to do
  • Streamline your business operations
  • Escape the Admin Jungle
  • Gives you another brain behind the scenes
  • To help with your online presence
  • Save Cost of Hiring Full Time Employee
  • Giving you time back to have more leisure time
  • Save you money on operational tasks
  • 100% Guarantee for Confidentiality

If you feel that I could help you please
get in touch.

Why Choose Virtual Little Bee Ltd ?

  • You have a committed long-term partner willing to help your business flourish
  • You can focus your energy on the income-generating activities that you enjoy most
  • No need to purchase extra equipment, furniture, or office space
  • No need to pay benefits or insurance
  • You pay for what you need, no coffee break-down time

What Services Does Virtual Little Bee Ltd offer?

Virtual Little Bee Ltd offers all Business Support Services and general administrative tasks as well as some speciality services and market research.

Fly over and take a look at my full list of
services.

Who are you Customers?

Virtual Little Bee Ltd Customers are:

  • Small & Medium companies
  • Start Ups, Entrepreneurs & Freelancers
  • Busy business managers and owners

Will my information remain confidential?
I take client confidentiality very seriously. Virtual Little Bee Ltd is registered with the Information Commissioner and comply with the Data Protection Act. In addition, Virtual Little Bee Ltd
terms and conditions offer you complete protection and we can sign a Confidentiality Agreement or comprehensive Non Disclosure Agreement if required.

I am concerned about confidentiality and security of information - how do you deal with this?

Virtual Little Bee Ltd takes security of information and confidentiality very seriously.  All laptops are encrypted; we are registered for data protection and use a secure file transfer service. Both parties sign confidentiality agreements before any work is commenced.  We have a secure office with shredding facilities to shred any paper print-outs (which are kept to a minimum).  All files can be encrypted if required.  

What is included in a Virtual Little Bee Ltd Contract?

  • Agreed Package and Services provided
  • Terms of Service / Terms of Agreement
  • Payment terms
  • Confidentiality and data protection

What are your office hours?

Virtual Little Bee Ltd standard hours are Monday to Friday 10am to 4pm. However, I am flexible and can work around your deadlines should you require the need.

What ways can I communicate with Virtual Little Bee Ltd ?

I use online tools such as Skype, Slack, Hangouts or WhatsApp, emails, project management tools or any other tool you prefer. But it is recommended to use the project management tool, I provide as this way we will have everything in one place. This does not mean you can not send us email if you are in a hurry or send a message via Skype, Hangouts or WhatsApp but the task delegation should be done through our project management tool.

How do we share files?

With the use of Goggle Drive and One Drive you can share the files that you want to share with us, so that we work in real-time on the same documents. There is no need to send files via email and there will be no chance of duplicate documents. It works just like a normal server, just in the cloud.

What are your rates?

Hourly rates start from £30 per hour. Please contact me with your requirements for a more tailored quote and timeline.
Discounted packages are available, contact me for more information.

How does payment work?

We require a 50% up front payment on acceptance of the ad-hoc task. The remaining 50% is invoiced when all parties agree the work is completed.

What types of packages does Virtual Little Bee Ltd offer?


Using the monthly package gives a guaranteed certain amount of hours per month solely for your business needs. All package rates are to be paid a month in advance before any work commences.

If I choose a package but I do not use all of hours, can they be carried over?

Unfortunately not, packages are to be used within 4 weeks, any unused hours cannot be carried over.

How do I pay you?

I send invoices through Wave Invoices system. You will receive an automatic invoice based on our agreed start date, and you will have the option of paying via:

  • Bank Transfer
  • PayPal - Payment by PayPal can be accepted for overseas clients, the additional costs incurred by PayPal will be added to the client invoice.

I will always provide a receipt as confirmation of receipt of payment.

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